Privacy Policy for DishTV IPTV Services
DishTV (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our IPTV services ("Services"), including our website, mobile apps, and set-top box interfaces.
1. Information We Collect
We may collect the following types of personal and usage information:
1.1 Personal Information
Name
Email address
Phone number
Billing and payment information
Address and location
Date of birth
National ID (where applicable)
1.2 Usage Information
Viewing history and preferences
Search queries
Device information (model, IP address, MAC address)
Log files and analytics
Interaction with customer support
1.3 Cookies and Tracking Technologies
We use cookies, beacons, and similar technologies to:
Remember your preferences
Improve performance
Deliver relevant content and advertisements
2. How We Use Your Information
We use your information for the following purposes:
To provide and maintain IPTV services
To personalize content and recommendations
To process payments and manage subscriptions
To provide customer support
To communicate service-related notices
To detect fraud, abuse, or unauthorized access
To improve user experience and develop new features
For legal compliance and regulatory purposes
3. Sharing of Information
We may share your information with:
3.1 Authorized Third Parties
Payment processors
Content delivery networks
Analytics providers
Technical support vendors
3.2 Legal and Regulatory Authorities
To comply with legal obligations or lawful requests
In response to subpoenas, court orders, or government regulations
3.3 Affiliates and Partners
For bundled services or promotional offers, with your consent
We do not sell your personal data to third parties.
4. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Viewing history and account details may be retained for 1 month after account termination, unless you request deletion.
5. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
Access your personal data
Request correction of inaccurate information
Request deletion of your data
Object to or restrict data processing
Withdraw consent at any time
Lodge a complaint with a data protection authority
To exercise these rights, contact us at support@dishtv.top
6. Data Security
We implement technical and organizational measures to protect your personal information from loss, misuse, and unauthorized access, including:
Data encryption
Firewalls and secure servers
Access controls
Regular security audits
However, no system is 100% secure. Use the service at your own risk.
7. Children’s Privacy
Our services are not intended for children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal data from children. If we become aware of such data, we will delete it promptly.
8. International Data Transfers
If you are accessing our services from outside Bangladesh, your information may be transferred to and processed in countries with different data protection laws. We take steps to ensure appropriate safeguards are in place.
9. Third-Party Links and Services
Our platforms may include links to third-party websites or services. We are not responsible for their privacy practices. Please review their privacy policies before interacting with them.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be posted on our website or communicated via email. Continued use of our services indicates your acceptance of the updated policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, contact us at:
DishTV Team
Email: support@dishtv.top
Phone: +88 09602-111215
Website: www.Dishtv.top
By using DishTV IPTV Services, you agree to the terms of this Privacy Policy.